This Privacy Policy describes how we collect, use, and protect personal information when you visit and use our website. We value your privacy and are committed to safeguarding your personal information. Please review this policy carefully to understand our practices.
1. Information We Collect
1.1 Personal Information: When you visit our website and voluntarily provide information—such as your name, email address, phone number, and other contact details—we collect and store that information. You may also choose to provide additional details, such as preferences, budget information, or other relevant inquiry-related data.
1.2 Usage Information: We may automatically collect non-personal information when you use our website, including IP address, browser type, operating system, and pages visited. This information is used to improve website functionality and user experience.
1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to personalize content, analyze traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, some site features may not function properly.
2. How We Use Personal Information
2.1 Service Communication: We use personal information to respond to inquiries, provide requested services, schedule or confirm appointments, and deliver relevant follow-up communications.
2.2 Website Improvement: Information may be used for internal analytics, market research, and improving website performance and features.
2.3 Marketing Communications: With your explicit consent, we may send marketing or promotional communications related to our services. You may opt out at any time by following the unsubscribe instructions or contacting us directly.
2.4 Legal Compliance: We may use or disclose information as required to comply with legal obligations or protect our rights, property, and safety.
3. SMS Consent and Messaging
SMS consent is obtained when a user voluntarily provides their mobile phone number through a website form and explicitly agrees to receive SMS communications (for example, by checking an opt-in checkbox or providing affirmative consent). By opting in, users consent to receive text messages from NorthCape Homes LLC, which may include responses to inquiries, appointment confirmations and reminders, conversational updates, and relevant follow-up notifications. Message frequency may vary. Standard message and data rates may apply. Users may opt out of SMS communications at any time by replying STOP.
4. Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent are not shared with third parties, except as required to deliver messaging services through our SMS service providers and aggregators.Information may be shared with subcontractors providing support services (such as customer service or technical infrastructure) strictly for operational purposes. We may disclose personal information if required by law or legal process.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your data, no electronic transmission or storage method can be guaranteed to be 100% secure.
6. Your Rights
You have the right to access, correct, or request deletion of your personal information, as well as to object to or restrict certain processing activities. To exercise these rights, please contact us using the information provided on our website.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
8.1 We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.